Places near me offer wi-fi and hardly anyone uses it. Why?
Usually because their customers have to pay before they can use it! "Prepay" wi-fi has worked for large hotel chains because traveling business people could justify paying for it. Now that wireless computers are cheaper and more people have them, the same model is being tried in pubs and cafés. It seems attractive to publicans because they don't have to pay - some wi-fi companies even offer them small commissions. But not many customers want to pay for it so commissions earned are small. When the right venue offers the service free to their customers, lots of people use it.

Will free wi-fi work for me?
If you can promote your venue to customers who will use wi-fi then it will work for you. We can say that with some confidence because it's working so well for publicans, hoteliers and café owners in places like Brighton. Business people and students looking to work away from their desks, tourists wanting to send their emails and photographs home, anyone who wants to get online in comfortable surroundings
     - they're choosing venues with free hotspots.

Why should I pay for wi-fi and offer it free to my customers?
Prepaid wi-fi service is now in direct competition with the free version. For customers it's a no brainer - they won't pay for a service that they can get for free elsewhere. You'll find that offering free internet access will result in increased food and drink sales so in reality your customers pay for it.

Will it make me money?
Free internet access is a powerful draw that increases footfall, makes people stay longer and spend more; it's rather like showing premium sports fixtures

What do I need?
We offer a variety of packages so you can be sure that there's one to suit your needs and budget. We offer broadband internet access at several speeds or you can use your existing connection if you have one. Our wireless hardware will be tailored to your venue size and customer demand. Best of all, we offer 2 months free telephone/online support to help you and your customers get the hang of it. If you think you will need it, or just feel better knowing we are there to help with any technical stuff, for a small monthly fee we'll continue to provide the same friendly support.

How easy is it to use?
Very. Once we've set up the network anybody within range with wi-fi enabled hardware should be able to access your network and be online instantly!

Can I use it for my personal and business needs?
Yes, of course. We can include your own computer on the wireless network and you get to enjoy the same benefits as all your customers.

How much will it cost?
Our £255* startup package includes:

A wireless ADSL modem,

Installation,

Configuration

Two month's support for you and your customers.

Your venue listed in on-line hotspot directories

Extras include signal boosting for larger venues; extended service and support; and installation of a broadband internet connection for venues that don't already have one. To find out which package is right for your venue call us and arrange a free site survey.

* The Wi-Fi service requires your venue to have a broadband internet connection. If your venue is also in need of broadband, Wi-Here can offer a ;compatible broadband internet service at a competitive rate. £50 for installation and £17.99 per month.